Try Saying These Four Sweet Words

December 22, 2014By Dale KleinJob Success|Professionalism

The four sweet words I’m referring to are: We’ll make it right.  Don’t you like the sound of that?  I know I do and yet it’s rare to hear that from a business when something hasn’t gone as planned. Recently I hired a carpet cleaning company that I’ve used previously.  Therefore, I didn’t hesitate to give … Read More

Common Missteps: Do You Ever Trip Over Your Words?

December 8, 2014By Dale KleinVocabulary

We’ve all been there at one time or another when we either mispronounce or misuse a word or phrase.  (Of course this can happen in written language as well.)  Typically, we’re oblivious to this because it’s rare that someone would actually say something so as a result we just keep making the same mistake and can’t … Read More