Are you paying attention?

June 30, 2017By Dale KleinCommunication Style|Habits

Distraction is clearly on the rise. This probably doesn’t come as a surprise to you given that many of us are preoccupied with our own thoughts, feel compelled to multi-task or are consumed with our phones and being plugged in to the world. While distraction has multiple ramifications, the common theme is we’re less apt … Read More

How easy is it to communicate with you?

June 24, 2017By Dale KleinBreathing|Job Success|Professionalism|Public Speaking, Business Etiquette|Communication Style|Telephone Etiquette, Business Etiquette|Professionalism, Communication Style

Sounds like a simple question however…how easy is it to communicate with you? If you’re unsure, join the crowd. Most of us don’t know so this post will provide a good starting point for what aspects of communication deserve your consideration. See which ones apply best to you. 1. Vocal Volume: Are you easily heard? … Read More

Lessons from the Lectern

June 17, 2017By Dale KleinCommunication Style|Distractions|Interpersonal Communication|Job Success|Time, Communication Style|Job Success|Professionalism

Part of coaching my clients to sound their best involves having them practice delivering their presentation, which also serves as a dress rehearsal. Many people who use their notes typically hold them, which is not only distracting to the audience but also limiting when it comes to gesturing. The best alternative is to employ the … Read More

One Size Fits All…or does it?

June 2, 2017By Dale KleinBusiness Etiquette|Communication Style|Interpersonal Communication, Business Etiquette|Goal-Setting|Presentation Skills

How often have you found yourself in one of these three situations: 1. You attend a presentation and discover that the speaker hasn’t really customized the content for your particular needs… 2. You’re in a meeting and feel like the information being shared isn’t as relevant as you had expected it would be… 3. You … Read More