Tapping to Reduce Your Stress

September 28, 2017By Dale KleinCommunication Style|Distractions|Presentation Skills, Communication Style|Habits

As a Corporate and Communication Speech Specialist, the most frequent concern my clients ask me to address is their fear or stress related to public speaking.  Many of us have been there so perhaps you can relate.  Even if you don’t have stress emanating from public speaking, maybe you’re coping with…procrastination, deadlines, financial concerns, or … Read More

Pretending isn’t just child’s play

September 22, 2017By Dale KleinBusiness Etiquette|Professionalism, Communication Style, Communication Style|Distractions|Interpersonal Communication|Job Success|Time

My readers are quite diverse, however we all have at least one thing in common–we were all kids!  Now many of you have your own children so you know all about pretending.  One of the ways children like to pretend is by having an imaginary friend (or super hero).  Seems like child’s play however there’s … Read More

Attitude is Everything!

September 14, 2017By Dale KleinBusiness Etiquette, Business Etiquette|Communication Style|Interpersonal Communication, Business Etiquette|Professionalism, Communication Style

We always have a choice…over what we believe, how we act and how we communicate.  Conducting ourselves in a positive manner is a choice we have and makes a world of difference in how others perceive us.  How positive is your attitude when you and your staff are interacting with clients in writing, on the … Read More

Presentation Packing…What’s in your suitcase?

September 8, 2017By Dale KleinBusiness Etiquette|Communication Style|Habits|Networking|Special Occasions, Business Etiquette|Goal-Setting|Presentation Skills

Most of us have done some traveling in our lifetime…whether it’s for leisure or professional purposes.  In either situation, we’re accustomed to having to pack a suitcase.  The biggest decision is what to take with you depending on a variety of factors (e.g. weather, purpose, people).  For some this is easy and for others it’s … Read More

Be Empowered to Think: It Pays Off

September 2, 2017By Dale KleinBusiness Etiquette, Business Etiquette|Communication Style|Habits|Networking|Special Occasions, Business Etiquette|Communication Style|Telephone Etiquette, Business Etiquette|Professionalism|Time, Uncategorized

We’re all consumers and at some point I’m guessing you’ve had similar experiences to what I’m about to describe.  Based on my encounters both in-person and by phone, it appears that poor communication is steadily on the rise…would you agree?  The more I review what’s transpired, I’m inclined to think it’s the result of training … Read More