Whether we like to admit it or not we often learn from our mistakes. In fact, making mistakes often means we’re receptive to improvement. However, even when it comes to mistakes…there are exceptions. Specifically I’m referring to people who say “I hope I don’t butcher this name” or “Not sure how to pronounce this name but … Read More
Have you ever had the experience of asking yourself: How does this relate to me? What does this have to do with my situation? Why does this matter? So what? If you can relate to any of these questions, you know you may have felt bored, confused or disinterested. The reason is that whoever was … Read More
Vocal volume is a critical aspect of our communication. It’s so important in day-to-day interactions that it requires adjustment based on: room acoustics, ambient noise, proximity to your listener and the nature of your message. Since establishing Profitable Speech (1994), I’ve met clients who either spoke too softly or spoke too loudly, and in most … Read More