Fitting In…at what cost?

August 12, 2017By Dale KleinBusiness Etiquette|Professionalism, Communication Style|Distractions|Interpersonal Communication|Job Success|Time

As you may recall, I opened my practice in 1994. Ever since then I’ve heard a few questions raised repeatedly. Typically my response has remain unchanged but let’s see why. Today while conducting a 1/2 day business communication workshop, I presented the topic of Vocal Image Profile (V.I.P.). Of the 7 elements I present when … Read More

Solutions for Presenting Complex Information

August 2, 2017By Dale KleinUncategorized

If you’re anything like me, you know the challenge of trying to explain complex or complicated information in a more easily understood manner. It can be done as long as we’re willing to take the time to research creative ways to present with simplicity. Albert Einstein said it best with these words: “If you can’t … Read More

Is your speech clear?

July 19, 2017By Dale KleinCommunication Style, Communication Style|Distractions|Interpersonal Communication|Job Success|Time, Communication Style|Habits

No one should struggle to understand us and yet it happens frequently. While there are several reasons this occurs such as your volume, rate, language, etc., the one I’ll mention today is your articulation. How well we articulate contributes to our intelligibility and yes, you can easily improve this critical communication skill. Want to know … Read More

Video Recording: Seeing is Believing

July 7, 2017By Dale KleinBusiness Etiquette|Professionalism, Communication Style, Communication Style|Distractions|Interpersonal Communication|Job Success|Time

Ever since I started helping my clients sound their best I’ve been asked how to improve as a public speaker. While the essence of my business is to guide you with multiple techniques to ensure your success as a speaker, I always refer back to what I call purposeful practice. Most of us are familiar … Read More

Are you paying attention?

June 30, 2017By Dale KleinCommunication Style|Habits

Distraction is clearly on the rise. This probably doesn’t come as a surprise to you given that many of us are preoccupied with our own thoughts, feel compelled to multi-task or are consumed with our phones and being plugged in to the world. While distraction has multiple ramifications, the common theme is we’re less apt … Read More

How easy is it to communicate with you?

June 24, 2017By Dale KleinBreathing|Job Success|Professionalism|Public Speaking, Business Etiquette|Communication Style|Telephone Etiquette, Business Etiquette|Professionalism, Communication Style

Sounds like a simple question however…how easy is it to communicate with you? If you’re unsure, join the crowd. Most of us don’t know so this post will provide a good starting point for what aspects of communication deserve your consideration. See which ones apply best to you. 1. Vocal Volume: Are you easily heard? … Read More

Lessons from the Lectern

June 17, 2017By Dale KleinCommunication Style|Distractions|Interpersonal Communication|Job Success|Time, Communication Style|Job Success|Professionalism

Part of coaching my clients to sound their best involves having them practice delivering their presentation, which also serves as a dress rehearsal. Many people who use their notes typically hold them, which is not only distracting to the audience but also limiting when it comes to gesturing. The best alternative is to employ the … Read More