Lessons from the Lectern

June 17, 2017By Dale KleinCommunication Style|Distractions|Interpersonal Communication|Job Success|Time, Communication Style|Job Success|Professionalism

Part of coaching my clients to sound their best involves having them practice delivering their presentation, which also serves as a dress rehearsal. Many people who use their notes typically hold them, which is not only distracting to the audience but also limiting when it comes to gesturing. The best alternative is to employ the … Read More

One Size Fits All…or does it?

June 2, 2017By Dale KleinBusiness Etiquette|Communication Style|Interpersonal Communication, Business Etiquette|Goal-Setting|Presentation Skills

How often have you found yourself in one of these three situations: 1. You attend a presentation and discover that the speaker hasn’t really customized the content for your particular needs… 2. You’re in a meeting and feel like the information being shared isn’t as relevant as you had expected it would be… 3. You … Read More

Play Time Starts Now!

May 25, 2017By Dale KleinCommunication Style

What was your favorite game to play as a kid? Did it make you giggle or bring a smile to your face? If you can, reflect on that time right now and enjoy reliving the experience. One of the tough parts of growing up is that some of us forget the importance of play even … Read More

What’s trending in your communication?

May 12, 2017By Dale KleinCommunication Style|Job Success|Listening, Communication Style|Job Success|Professionalism|Value

Trends exist everywhere whether it’s your industry, economics or fashion. In fact the more aware we are of what’s trending the more our conversational pool expands. Agreeing or disagreeing with a trend is less important than being aware of existing trends. When we have this information we can be more effective in our interactions with … Read More

Avoiding Avalanches

April 17, 2017By Dale KleinBusiness Etiquette|Job Success, Communication Style

According to the dictionary, “avalanche” is defined as a sudden great or overwhelming rush of something. Hopefully this hasn’t occurred to you however it’s something we all need to be aware of when we communicate. As an example, when we’re giving a presentation, interviewing, leaving a voicemail or any type of situation where we want … Read More