What’s Your Communication Goal: Perfect or Real?

December 15, 2017By Dale KleinBusiness Etiquette|Communication Style|Interpersonal Communication, Business Etiquette|Job Success, Communication Style, Communication Style|Goal-Setting

Now that I’ve had the privilege of being a communication coach since 1994, it’s made me aware of a common dilemma that many of my clients voice. That dilemma (as I see it) is the desire to be perfect when communicating. While the desire to achieve perfection may seem reasonable, I urge you to reconsider. … Read More

Communicate Your Pathway

December 8, 2017By Dale KleinBusiness Etiquette|Communication Style, Business Etiquette|Communication Style|Interpersonal Communication, Communication Style, Communication Style|Distractions|Interpersonal Communication|Job Success|Time

Today when meeting with a prospect, the person expressed concern about being undecided about where to focus her skills. For most of us, although this isn’t uncommon at some point in our lives, it can be scary. If you think about it, if you’re unsure what you want to do then it’s pretty hard to … Read More

Group Chat: How to Join In

November 17, 2017By Dale KleinCommunication Style

Yesterday I had the good fortune of conducting a 1/2 day networking seminar to a lively and engaging group of professionals. They posed several excellent questions which were quite stimulating, especially regarding how to approach and join a group conversation already in progress. Since I know many of us have found ourselves in this situation … Read More

Is Your Communication Worn Out?

November 10, 2017By Dale KleinUncategorized

Admittedly we’re all prone to feeling worn out at times…at least I do. Perhaps I’m not alone. The real question is “Does our communication come across as sounding worn out?” Hopefully not, although it’s certainly possible. When we communicate in a worn out manner, our word choice becomes commonplace so it’s quite hard to stand … Read More

Ouch! Does Your Voice End the Show?

November 3, 2017By Dale KleinUncategorized

Recently I met a person who had such a strident voice that it actually hurt my ears whenever the person spoke! Whether in a social or professional setting this is not good for anyone. My sense is that this person was unaware of how she sounded, as most of us are. The problem is that … Read More

Predictability Isn’t a Speaker’s Best Friend

October 13, 2017By Dale KleinBusiness Etiquette|Communication Style|Interpersonal Communication, Business Etiquette|Goal-Setting|Presentation Skills, Business Etiquette|Job Success

Sometimes it might feel pretty good to use our crystal ball and see what a speaker is going to be like…unless that speaker is predictable and then we’re all in trouble. But what if that speaker is you? Trust me when I tell you that having a predictable speaking style is definitely not an asset, … Read More