What We Write is a Form of Communicating

April 30, 2018By Dale KleinBusiness Etiquette|Communication Style, Communication Style, Communication Style|Habits, Credibilty, Electronic Communication|Interviewing

Sometimes it’s easy to forget that communicating is more than the spoken word. It’s also non-verbal, specifically written communication. That means that every time we tweet, blog, create slides or send an email we’re using a form of communication. In the years I’ve had my business, my clients have consulted with me regarding their written … Read More

Collaboration Requires Communication

February 2, 2018By Dale KleinBusiness Etiquette|Communication Style

What does collaboration mean to you? How regularly do you collaborate? If these seem like challenging questions to ponder, you’re definitely not alone. If collaborating was easy it’s safe to say we’d see more of it. Now the critical question: Why is collaboration infrequently implemented? Well one reason is that it requires communication and that’s … Read More

Communicate Your Pathway

December 8, 2017By Dale KleinBusiness Etiquette|Communication Style, Business Etiquette|Communication Style|Interpersonal Communication, Communication Style, Communication Style|Distractions|Interpersonal Communication|Job Success|Time

Today when meeting with a prospect, the person expressed concern about being undecided about where to focus her skills. For most of us, although this isn’t uncommon at some point in our lives, it can be scary. If you think about it, if you’re unsure what you want to do then it’s pretty hard to … Read More

Trust Starts With You

August 25, 2017By Dale KleinBusiness Etiquette|Communication Style, Business Etiquette|Communication Style|Habits|Networking|Special Occasions

When you listen to someone else you may have several positive reactions such as…you’re receptive, interested or maybe you agree with what you’re hearing.  In each instance a common theme is that the person speaking has created a sense of trust, which is of paramount importance. That only happens when that individual believes in him … Read More

Insuring Your Communication=Success

February 17, 2017By Dale KleinBusiness Etiquette|Communication Style, Communication Style|Interpersonal Communication|Job Success|Networking, Fear|Public Speaking|Uncategorized, Goal-Setting

In an Albany Business Review article titled: If You Want to Win, Plan to Fail, author Shawn Rhodes raised several salient points. His three main takeaways were: 1. Focus on success vs. perfection 2. Welcome setbacks 3. If you’re on time, you’re late As I reflected on his message, it struck me that much of … Read More

Why Trust is a Must!

November 24, 2014By Dale KleinBusiness Etiquette|Communication Style

  Albert Einstein said… “Whoever is careless with the truth in small matters cannot be trusted with important matters.” When we think about our relationships, whether they’re personal or professional, don’t they all come down to trust?  In a 2013 Forbes magazine article, David K. Williams emphasized that strong relationships are based on trust.  He goes … Read More