Presentation Packing…What’s in your suitcase?

September 8, 2017By Dale KleinBusiness Etiquette|Communication Style|Habits|Networking|Special Occasions, Business Etiquette|Goal-Setting|Presentation Skills

Most of us have done some traveling in our lifetime…whether it’s for leisure or professional purposes.  In either situation, we’re accustomed to having to pack a suitcase.  The biggest decision is what to take with you depending on a variety of factors (e.g. weather, purpose, people).  For some this is easy and for others it’s … Read More

Be Empowered to Think: It Pays Off

September 2, 2017By Dale KleinBusiness Etiquette, Business Etiquette|Communication Style|Habits|Networking|Special Occasions, Business Etiquette|Communication Style|Telephone Etiquette, Business Etiquette|Professionalism|Time, Uncategorized

We’re all consumers and at some point I’m guessing you’ve had similar experiences to what I’m about to describe.  Based on my encounters both in-person and by phone, it appears that poor communication is steadily on the rise…would you agree?  The more I review what’s transpired, I’m inclined to think it’s the result of training … Read More

Trust Starts With You

August 25, 2017By Dale KleinBusiness Etiquette|Communication Style, Business Etiquette|Communication Style|Habits|Networking|Special Occasions

When you listen to someone else you may have several positive reactions such as…you’re receptive, interested or maybe you agree with what you’re hearing.  In each instance a common theme is that the person speaking has created a sense of trust, which is of paramount importance. That only happens when that individual believes in him … Read More