Most of us have done some traveling in our lifetime…whether it’s for leisure or professional purposes. In either situation, we’re accustomed to having to pack a suitcase. The biggest decision is what to take with you depending on a variety of factors (e.g. weather, purpose, people). For some this is easy and for others it’s … Read More
Business Etiquette|Communication Style|Habits|Networking|Special Occasions
Be Empowered to Think: It Pays Off
We’re all consumers and at some point I’m guessing you’ve had similar experiences to what I’m about to describe. Based on my encounters both in-person and by phone, it appears that poor communication is steadily on the rise…would you agree? The more I review what’s transpired, I’m inclined to think it’s the result of training … Read More
Trust Starts With You
When you listen to someone else you may have several positive reactions such as…you’re receptive, interested or maybe you agree with what you’re hearing. In each instance a common theme is that the person speaking has created a sense of trust, which is of paramount importance. That only happens when that individual believes in him … Read More
WNN=Why Not Now?
While I was working out at the gym this morning I noticed someone wearing a t-shirt that said Why Not Now? This question immediately caught my attention because I believe it’s a pivotal question for anyone who wants to be a better communicator but is putting it off, for a host of reasons that most … Read More