Predictability Isn’t a Speaker’s Best Friend

October 13, 2017By Dale KleinBusiness Etiquette|Communication Style|Interpersonal Communication, Business Etiquette|Goal-Setting|Presentation Skills, Business Etiquette|Job Success

Sometimes it might feel pretty good to use our crystal ball and see what a speaker is going to be like…unless that speaker is predictable and then we’re all in trouble. But what if that speaker is you? Trust me when I tell you that having a predictable speaking style is definitely not an asset, … Read More

Avoiding Avalanches

April 17, 2017By Dale KleinBusiness Etiquette|Job Success, Communication Style

According to the dictionary, “avalanche” is defined as a sudden great or overwhelming rush of something. Hopefully this hasn’t occurred to you however it’s something we all need to be aware of when we communicate. As an example, when we’re giving a presentation, interviewing, leaving a voicemail or any type of situation where we want … Read More