How easy is it to communicate with you?

June 24, 2017By Dale KleinBreathing|Job Success|Professionalism|Public Speaking, Business Etiquette|Communication Style|Telephone Etiquette, Business Etiquette|Professionalism, Communication Style

Sounds like a simple question however…how easy is it to communicate with you? If you’re unsure, join the crowd. Most of us don’t know so this post will provide a good starting point for what aspects of communication deserve your consideration. See which ones apply best to you. 1. Vocal Volume: Are you easily heard? … Read More

Play Time Starts Now!

May 25, 2017By Dale KleinCommunication Style

What was your favorite game to play as a kid? Did it make you giggle or bring a smile to your face? If you can, reflect on that time right now and enjoy reliving the experience. One of the tough parts of growing up is that some of us forget the importance of play even … Read More

Avoiding Avalanches

April 17, 2017By Dale KleinBusiness Etiquette|Job Success, Communication Style

According to the dictionary, “avalanche” is defined as a sudden great or overwhelming rush of something. Hopefully this hasn’t occurred to you however it’s something we all need to be aware of when we communicate. As an example, when we’re giving a presentation, interviewing, leaving a voicemail or any type of situation where we want … Read More

Tick Tock…Do You Know Your WPM?

June 15, 2015By Dale KleinCommunication Style

  This month I’m preparing a workshop titled: Ensuring Your Telephone Voice is Top-Notch. As part of what I refer to as pre-workshop exercises, I assess how my participants sound in each of these three ways: when they leave a voicemail message for me, during their voicemail greeting for incoming callers and finally, in a live … Read More

The Emotionally Charged Speaker: Upside vs. Downside

May 19, 2015By Dale KleinCommunication Style

  Since establishing Profitable Speech in 1994, I’ve had the privilege of coaching hundreds of business professionals across diverse industries, both nationally and internationally. Often, my clients will ask me to write their message or edit what they’ve written. Whether or not I’m starting from scratch, I go to great lengths to have my client’s voice … Read More