What’s Your Communication Goal: Perfect or Real?

December 15, 2017By Dale KleinBusiness Etiquette|Communication Style|Interpersonal Communication, Business Etiquette|Job Success, Communication Style, Communication Style|Goal-Setting

Now that I’ve had the privilege of being a communication coach since 1994, it’s made me aware of a common dilemma that many of my clients voice. That dilemma (as I see it) is the desire to be perfect when communicating. While the desire to achieve perfection may seem reasonable, I urge you to reconsider. … Read More

Communicate Your Pathway

December 8, 2017By Dale KleinBusiness Etiquette|Communication Style, Business Etiquette|Communication Style|Interpersonal Communication, Communication Style, Communication Style|Distractions|Interpersonal Communication|Job Success|Time

Today when meeting with a prospect, the person expressed concern about being undecided about where to focus her skills. For most of us, although this isn’t uncommon at some point in our lives, it can be scary. If you think about it, if you’re unsure what you want to do then it’s pretty hard to … Read More

Group Chat: How to Join In

November 17, 2017By Dale KleinCommunication Style

Yesterday I had the good fortune of conducting a 1/2 day networking seminar to a lively and engaging group of professionals. They posed several excellent questions which were quite stimulating, especially regarding how to approach and join a group conversation already in progress. Since I know many of us have found ourselves in this situation … Read More

Pretending isn’t just child’s play

September 22, 2017By Dale KleinBusiness Etiquette|Professionalism, Communication Style, Communication Style|Distractions|Interpersonal Communication|Job Success|Time

My readers are quite diverse, however we all have at least one thing in common–we were all kids!  Now many of you have your own children so you know all about pretending.  One of the ways children like to pretend is by having an imaginary friend (or super hero).  Seems like child’s play however there’s … Read More

Attitude is Everything!

September 14, 2017By Dale KleinBusiness Etiquette, Business Etiquette|Communication Style|Interpersonal Communication, Business Etiquette|Professionalism, Communication Style

We always have a choice…over what we believe, how we act and how we communicate.  Conducting ourselves in a positive manner is a choice we have and makes a world of difference in how others perceive us.  How positive is your attitude when you and your staff are interacting with clients in writing, on the … Read More

Is your speech clear?

July 19, 2017By Dale KleinCommunication Style, Communication Style|Distractions|Interpersonal Communication|Job Success|Time, Communication Style|Habits

No one should struggle to understand us and yet it happens frequently. While there are several reasons this occurs such as your volume, rate, language, etc., the one I’ll mention today is your articulation. How well we articulate contributes to our intelligibility and yes, you can easily improve this critical communication skill. Want to know … Read More

Video Recording: Seeing is Believing

July 7, 2017By Dale KleinBusiness Etiquette|Professionalism, Communication Style, Communication Style|Distractions|Interpersonal Communication|Job Success|Time

Ever since I started helping my clients sound their best I’ve been asked how to improve as a public speaker. While the essence of my business is to guide you with multiple techniques to ensure your success as a speaker, I always refer back to what I call purposeful practice. Most of us are familiar … Read More

How easy is it to communicate with you?

June 24, 2017By Dale KleinBreathing|Job Success|Professionalism|Public Speaking, Business Etiquette|Communication Style|Telephone Etiquette, Business Etiquette|Professionalism, Communication Style

Sounds like a simple question however…how easy is it to communicate with you? If you’re unsure, join the crowd. Most of us don’t know so this post will provide a good starting point for what aspects of communication deserve your consideration. See which ones apply best to you. 1. Vocal Volume: Are you easily heard? … Read More