Fitting In…at what cost?

August 12, 2017By Dale KleinBusiness Etiquette|Professionalism, Communication Style|Distractions|Interpersonal Communication|Job Success|Time

As you may recall, I opened my practice in 1994. Ever since then I’ve heard a few questions raised repeatedly. Typically my response has remain unchanged but let’s see why. Today while conducting a 1/2 day business communication workshop, I presented the topic of Vocal Image Profile (V.I.P.). Of the 7 elements I present when … Read More

Is your speech clear?

July 19, 2017By Dale KleinCommunication Style, Communication Style|Distractions|Interpersonal Communication|Job Success|Time, Communication Style|Habits

No one should struggle to understand us and yet it happens frequently. While there are several reasons this occurs such as your volume, rate, language, etc., the one I’ll mention today is your articulation. How well we articulate contributes to our intelligibility and yes, you can easily improve this critical communication skill. Want to know … Read More

Video Recording: Seeing is Believing

July 7, 2017By Dale KleinBusiness Etiquette|Professionalism, Communication Style, Communication Style|Distractions|Interpersonal Communication|Job Success|Time

Ever since I started helping my clients sound their best I’ve been asked how to improve as a public speaker. While the essence of my business is to guide you with multiple techniques to ensure your success as a speaker, I always refer back to what I call purposeful practice. Most of us are familiar … Read More

Lessons from the Lectern

June 17, 2017By Dale KleinCommunication Style|Distractions|Interpersonal Communication|Job Success|Time, Communication Style|Job Success|Professionalism

Part of coaching my clients to sound their best involves having them practice delivering their presentation, which also serves as a dress rehearsal. Many people who use their notes typically hold them, which is not only distracting to the audience but also limiting when it comes to gesturing. The best alternative is to employ the … Read More

Open Wide

March 25, 2017By Dale KleinBreathing|Job Success|Professionalism|Public Speaking, Communication Style|Distractions|Interpersonal Communication|Job Success|Time, Communication Style|Leadership|Presentation Skills|Public Speaking

Each of us has been raised in a different manner, which means that our values and behaviors will differ. As one example, some cultures may feel it’s best to keep our mouths in more of a closed position, even when speaking. That doesn’t always serve us well and here’s why. Lately I’ve noticed several of … Read More