Are You an Exceptional Exhibitor?

April 9, 2018By Dale KleinBusiness Etiquette|Job Success, Business Etiquette|Professionalism, Communication Style, Communication Style|Distractions|Interpersonal Communication|Job Success|Time, Communication Style|Job Success

About 5 years ago, I was asked to create and deliver a business communication workshop for a state association. What a great idea on the association’s part! The title I used was: Exceptional Exhibitor: From Small Talk to Big Business. This past weekend I attended a home show as a consumer. As you can probably … Read More

Did you know we’re hard-wired?

March 22, 2018By Dale KleinCommunication Style, Communication Style|Distractions|Interpersonal Communication|Job Success|Time

Did you know that you and I (and everyone we know) is hard-wired? Perhaps you suspected that, however yesterday when I read an article by Elisha Goldstein, Ph.D. he discussed a concept known as “negativity bias” and how we’re all inclined toward this (http://elishagoldstein.com). Dr. Goldstein explained that while this negativity bias ensures our species’ … Read More

Self-Assess: Did You Check the Box?

March 16, 2018By Dale KleinCommunication Style, Communication Style|Distractions|Interpersonal Communication|Job Success|Time, Communication Style|Goal-Setting, Communication Style|Goal-Setting|Presentation Skills

Most of us are pretty quick to evaluate or self-assess. Whether we prefer to give ourselves a letter (e.g. B+) or numeric (7 out of 10) rating, this is the norm. Of course we also hear feedback from our peers and colleagues along the way (e.g. “Great job,” “You rock!” “Way to go!”). Notice that … Read More

Panelist Preparation: Vital to your success

March 2, 2018By Dale KleinCommunication Style, Communication Style|Distractions|Interpersonal Communication|Job Success|Time, Communication Style|Goal-Setting

At some point in time, you may have the honor of being asked to participate in a panel discussion. Maybe you already know what it feels like to be a panelist or perhaps you’d like to improve your performance the next time it occurs. If so, read on. Let’s be clear that being a panelist … Read More

Communicate with Competitors

February 16, 2018By Dale KleinCommunication Style, Communication Style|Distractions|Interpersonal Communication|Job Success|Time, Communication Style|Goal-Setting

When you hear the words competitor or competition…what comes to mind? No matter what your industry is, we all have competition. As long as you keep updated about your competition, you’ll be well-prepared. If you view your competitor as the enemy, you’re probably missing key information which could be detrimental in the long run. This … Read More

Your Fortune is in Consistency

December 22, 2017By Dale KleinBusiness Etiquette|Communication Style|Interpersonal Communication, Business Etiquette|Goal-Setting|Presentation Skills, Communication Style, Communication Style|Distractions|Interpersonal Communication|Job Success|Time

Ever eat a fortune cookie? Ever read the fortune inside your cookie? Owning my business since 1994, I’ve come to view consistency as the key to good fortune. Interestingly enough, I read two articles today, both of which focused on the significance of consistency in business. The authors of these two articles were Trevor Bron … Read More

Communicate Your Pathway

December 8, 2017By Dale KleinBusiness Etiquette|Communication Style, Business Etiquette|Communication Style|Interpersonal Communication, Communication Style, Communication Style|Distractions|Interpersonal Communication|Job Success|Time

Today when meeting with a prospect, the person expressed concern about being undecided about where to focus her skills. For most of us, although this isn’t uncommon at some point in our lives, it can be scary. If you think about it, if you’re unsure what you want to do then it’s pretty hard to … Read More