Size Doesn’t Matter

July 9, 2018By Dale KleinCommunication Style|Distractions|Interpersonal Communication|Job Success|Time, Communication Style|Goal-Setting|Presentation Skills, Communication Style|Job Success

When I have the privilege of coaching a new client to sound his or her best, I often begin by requesting that they complete my corporate communication self-assessment. Of the brief list of questions, I include a statement about confidence addressing a small audience vs. a large audience. While there are always exceptions, the majority … Read More

Have FOMO?

May 23, 2018By Dale KleinBusiness Etiquette, Communication Style|Distractions|Interpersonal Communication|Job Success|Time

In case you’re unfamiliar with the acronym FOMO, it stands for Fear Of Missing Out. So do you or does someone you know have FOMO? If you’re unsure, some common behaviors include: frequently checking your account on Twitter, LinkedIn, Facebook, Instagram, email, and constantly attending to your cell phone activity. Probably sounds familiar but you … Read More

Are You an Exceptional Exhibitor?

April 9, 2018By Dale KleinBusiness Etiquette|Job Success, Business Etiquette|Professionalism, Communication Style, Communication Style|Distractions|Interpersonal Communication|Job Success|Time, Communication Style|Job Success

About 5 years ago, I was asked to create and deliver a business communication workshop for a state association. What a great idea on the association’s part! The title I used was: Exceptional Exhibitor: From Small Talk to Big Business. This past weekend I attended a home show as a consumer. As you can probably … Read More

Did you know we’re hard-wired?

March 22, 2018By Dale KleinCommunication Style, Communication Style|Distractions|Interpersonal Communication|Job Success|Time

Did you know that you and I (and everyone we know) is hard-wired? Perhaps you suspected that, however yesterday when I read an article by Elisha Goldstein, Ph.D. he discussed a concept known as “negativity bias” and how we’re all inclined toward this (http://elishagoldstein.com). Dr. Goldstein explained that while this negativity bias ensures our species’ … Read More

Self-Assess: Did You Check the Box?

March 16, 2018By Dale KleinCommunication Style, Communication Style|Distractions|Interpersonal Communication|Job Success|Time, Communication Style|Goal-Setting, Communication Style|Goal-Setting|Presentation Skills

Most of us are pretty quick to evaluate or self-assess. Whether we prefer to give ourselves a letter (e.g. B+) or numeric (7 out of 10) rating, this is the norm. Of course we also hear feedback from our peers and colleagues along the way (e.g. “Great job,” “You rock!” “Way to go!”). Notice that … Read More

Panelist Preparation: Vital to your success

March 2, 2018By Dale KleinCommunication Style, Communication Style|Distractions|Interpersonal Communication|Job Success|Time, Communication Style|Goal-Setting

At some point in time, you may have the honor of being asked to participate in a panel discussion. Maybe you already know what it feels like to be a panelist or perhaps you’d like to improve your performance the next time it occurs. If so, read on. Let’s be clear that being a panelist … Read More

Communicate with Competitors

February 16, 2018By Dale KleinCommunication Style, Communication Style|Distractions|Interpersonal Communication|Job Success|Time, Communication Style|Goal-Setting

When you hear the words competitor or competition…what comes to mind? No matter what your industry is, we all have competition. As long as you keep updated about your competition, you’ll be well-prepared. If you view your competitor as the enemy, you’re probably missing key information which could be detrimental in the long run. This … Read More