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May 2017

DO YOU WANT TO BECOME A BETTER COMMUNICATOR?

Here’s a great place to start. Every month on this page, Dale Klein posts a high-energy podcast on an essential aspect of communication—from voice mail to vocal hygiene, effective networking to productive interviewing.

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Your Customer's Experience Counts

Ever wonder if there's a price to pay for a prospect, client or customer having a poor experience with your business? There is definitely a steep price to pay. You'll also reap benefits if you ensure a positive experience.  Time to take action! In this month's podcast I'll share what I've learned from experts in the field.