"What Would Dale Do." Latest Blog postings.
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Have you ever called a vendor to voice a concern and heard this comment: “We haven’t heard that before.” Just yesterday I called a company regarding installation of a window treatment that wasn’t done correctly and when the salesperson said “We haven’t heard that before” I wanted to scream (but didn’t) “What difference does that … Read More
No one should struggle to understand us and yet it happens frequently. While there are several reasons this occurs such as your volume, rate, language, etc., the one I’ll mention today is your articulation. How well we articulate contributes to our intelligibility and yes, you can easily improve this critical communication skill. Want to know … Read More
Ever since I started helping my clients sound their best I’ve been asked how to improve as a public speaker. While the essence of my business is to guide you with multiple techniques to ensure your success as a speaker, I always refer back to what I call purposeful practice. Most of us are familiar … Read More