Clients are like gold

November 28, 2018By Dale KleinCommunication Style|Interpersonal Communication|Vocabulary|Vocal Variety, Communication Style|Job Success|Leadership, Interpersonal Communication|Leadership|Professionalism

We’ve all heard the expression “worth their weight in gold” or “like gold.”  In my business and I hope in yours as well, clients are like gold.  The question becomes do we and our staff treat them this way and do our clients feel they’re as valuable to us as gold.  Your clients are the … Read More

What’s Your One Word?

November 21, 2018By Dale KleinCommunication Style|Vocabulary

Recently I was part of a business group where we were asked to describe our business using only one word.  As challenging as that may sound, it was an extremely worthwhile exercise, which also raised several thought-provoking questions. Here are some of those questions which you may want to ask yourself: How did you come … Read More

Is Your Workplace the Best?

November 14, 2018By Dale KleinBusiness Etiquette|Professionalism, Communication Style, Communication Style|Job Success|Professionalism|Value, Job Success|Professionalism

This is a tough question to answer and yet an annual event referred to as Best Places To Work is conducted to give employees an opportunity to vote on the extent to which their workplace is indeed the best.  But what does that really mean?  This is where it may become tricky. To me, best … Read More