Feast for your Audience

November 25, 2019By Dale KleinUncategorized

This week many of us will celebrate Thanksgiving with our family and friends. It’s a time to be with others and most importantly to express gratitude.  For some, it also includes a special feast with various mouth-watering delicacies. This got me thinking…shouldn’t our audiences enjoy a presentation feast?  For example…their eyes and ears will focus … Read More

Helps to be S.M.A.R.T.

November 18, 2019By Dale KleinCommunication Style|Goal-Setting|Presentation Skills

You’ve probably guessed it by now but S.M.A.R.T. is an acronym and most likely one with which you’re familiar.  Aren’t acronyms great?  (I like them because I believe they help us retain information in a creative way.) In a couple of months I’ll have the privilege of speaking to an association targeting emerging leaders.  They’re … Read More

Just Pick Up The Phone

November 11, 2019By Dale KleinBusiness Etiquette|Communication Style, Electronic Communication|Professionalism, Professionalism, Telephone Etiquette

On October 28th of this year, I posted about bad vs. good communication.  Included were real examples from my own experience. Hope you had a moment to read it and felt you could relate.  In today’s blog I’ll share yet another story about miscommunication. Let me start by saying that mistakes happen…I get it.  It’s … Read More


November 4, 2019By Dale KleinProfessionalism|Public Speaking, Public Speaking

What do you think of when you hear the word challenge?  It may be negative or better yet, perhaps it’s positive.  Challenge is one of those words that can affect each of us differently. As a professional speaker who wants to improve, it’s imperative to challenge yourself.  For example, do you: Consistently seek meaningful feedback regarding … Read More