To Respond or not to Respond

June 29, 2020By Dale KleinCommunication Style

We’ve all had the experience of sending an email, voicemail or text and not receiving a response.  Similarly, we have had the experience of receiving an email, voicemail, or text and not responding. Some of us opt to ignore the lack of response to our communication efforts or forget all about it.  Others have a … Read More

Gestures You Want to Avoid

June 22, 2020By Dale KleinNon-Verbal Language

Let’s say you’re fortunate enough to speak to people from another country or perhaps you are speaking in your own country but to an international audience.  Either way we all know the value of non-verbal communication. It’s vitally important however to realize there are clearly gestures you want to avoid based on the risk of … Read More

Here’s Looking at You

June 15, 2020By Dale KleinJob Success|Public Speaking, Media, Media|On-Camera

We live in a digital age and now more than ever we tend to interact with others remotely.  For example, that may include: webinars, interviews, networking events, e-learning, or even panel discussions.  That means that it’s vitally important to know how to come across your best.  We don’t always know who’s on the other end … Read More

Connection Precedes Communication

June 8, 2020By Dale KleinCommunication Style

Many of us believe we’re well-connected because we’re active in several social media sites, such as LinkedIn, Facebook, Twitter, etc.  While our activity on these sites may serve us well it doesn’t necessarily mean we have a real connection with other people.  And with our current global pandemic, we’ve been relegated to virtual contact.  Of … Read More


June 1, 2020By Dale KleinCommunication Style

When you think about it…almost everything is a risk.  Meaning there’s some element of chance involved.  For example… What if I don’t get up when my alarm goes off this morning?  Can I have that extra serving of dessert?  Do I want to contend with my job another day?  How can I come across well … Read More