[Image by Gerd Altmann of Pixabay]
Let’s start with what we know–this pandemic has devastated countless lives as well as livelihoods. For my readers, I hope this doesn’t apply to you, but if it does, often the best way to cope is by being flexible and that’s what this post is all about.
We can apply flexibility to many aspects of life so let’s try applying it to communication. As we know, effective communication is essential under normal conditions. Therefore, since we’re all faced with this pandemic it makes sense that communication is even more vital now than ever before.
In an article I read from Constant Therapy Health by Marissa Russell, MS, CF-SLP, she explains the wide range of communication challenges posed by mask wearing and social distancing. Ms. Russell goes on to share the following six tips to improve communication during this pandemic:
- Move to a quiet location to help reduce external distractions.
- Face one another when communicating and be sure to make use of all non-verbal language cues available to you.
- Increase your vocal volume and speak at a slower rate.
- Write information down and/or use pictures to more clearly explain your point.
- Use speech-to-text apps to ensure the benefit of captions, where appropriate.
- Consider alternatives to cloth masks that are CDC-approved but may include a plastic piece allowing lips and face to be more readily seen.
I believe you’ll find this article by Ms. Russell was well-written as well as a good communication resource.
Many of the communication tips provided apply to communication in general (with the exception of #6). Please consider each of them and how much you factor each of them in when interacting with other people. If you’d like to discuss strategies for any of these tips, I’m happy to assist you or your staff. You’re welcome to contact me by phone (518-664-6004) or email (email@example.com).
As always, can’t wait to hear from you!