Gender Communication Style

November 20, 2023By Dale KleinCommunication Style

[Image by Markus Winkler of Pixabay] Is there a distinction among the genders when it comes to business communication style?  Absolutely and Carol Kinsey Gorman, Ph.D. conducted global research on this critical topic which was presented in Forbes. Dr. Gorman noted three communication strengths in females and males and went on to state three communication … Read More


November 13, 2023By Dale KleinCommunication patterns, Communication Style|Goal-Setting, Communication Style|Habits, Credibilty, Fatigue, Habits

[Image by Birgit of Pixabay] Most of us know the phenomenon of “tip-of-the-tongue” but you may not realize there is a more technical term; it’s known as lethologica. This label emanates from the 2oth century and comes from two Greek words meaning forgetfulness and word. The frustration often associated with forgetting a word is common … Read More

Do you know and abide Email Etiquette (Part 2)

November 6, 2023By Dale KleinAccommodations, Business Etiquette, Electronic Communication|Professionalism, Goal-Setting, Habits

[Image by Craf Craf of Pixabay] As my readers realize, last week I posted Part 1 of email etiquette.  This week I’m following up with Part 2. Proofread.  Many people rely on spell checker and while that offers you some guidance, it’s simply not enough. I recommend first printing your email and then reading it … Read More