Follow-up Time

July 29, 2019By Dale KleinBusiness Etiquette|Communication Style, Uncategorized

No matter what time zone we’re in…it’s always follow-up time.  Unfortunately, most business people neglect to follow-up and then act baffled when business fizzles out.  If they do follow-up, it’s often not in a timely manner and the subsequent results are poor at best. Now you may be wondering when follow-up time is warranted.  Good … Read More

Writing vs. Speaking: Knowing the Difference

July 15, 2019By Dale KleinCommunication Style, Communication Style|Job Success|Meetings, Job Success

When it comes to contacting others or being contacted, we have several choices such as calling, speaking face-to-face, emailing, blogging, tweeting, etc.  It’s all a form of communication.  Even so, it’s important to recognize that writing is clearly distinct from speaking and therefore different guidelines apply. Since I’ve had Profitable Speech since 1994 one of … Read More

Fear Faucet

June 17, 2019By Dale KleinBreathing|Tension|Vocal Quality, Communication Style

We can feel fear or anxiety over a variety of elements.  Perhaps you have a fear of flying, crowds, spiders…or even public speaking.  Naturally I’m in the business of working with many professionals who get anxious when it comes to speaking out loud whether to a small or large audience.  So I get it! Some … Read More

Common Sense=Business Cents

May 24, 2019By Dale KleinBusiness Etiquette

Last year I blogged about clients being like gold.  I offered 10 tips on this topic and certainly hope you found them helpful. Today I’m blogging about a related topic, which is having as well as using common sense when it comes to how we treat our clients and our prospects (potential clients).  At this … Read More