Are you a Savvy Leader?

December 4, 2023By Dale KleinBreathing, Breathing|Vocal Quality, Business Etiquette, Communication patterns, Communication Style|Professionalism, Credibilty, Job Success|Leadership|Professionalism

[Image by Gerd Altmann of Pixabay] Let’s talk success–the success of your team as well as your own success. The single most costly mistake in business is…being forgettable!  So, what’s the solution, you ask? Being memorable…when we communicate! Who wouldn’t want to master that? It’s well within our control to be memorable when we communicate.  For … Read More

Gender Communication Style

November 20, 2023By Dale KleinCommunication Style

[Image by Markus Winkler of Pixabay] Is there a distinction among the genders when it comes to business communication style?  Absolutely and Carol Kinsey Gorman, Ph.D. conducted global research on this critical topic which was presented in Forbes. Dr. Gorman noted three communication strengths in females and males and went on to state three communication … Read More

Whatchamacallit?

November 13, 2023By Dale KleinCommunication patterns, Communication Style|Goal-Setting, Communication Style|Habits, Credibilty, Fatigue, Habits

[Image by Birgit of Pixabay] Most of us know the phenomenon of “tip-of-the-tongue” but you may not realize there is a more technical term; it’s known as lethologica. This label emanates from the 2oth century and comes from two Greek words meaning forgetfulness and word. The frustration often associated with forgetting a word is common … Read More

Do you know and abide Email Etiquette (Part 2)

November 6, 2023By Dale KleinAccommodations, Business Etiquette, Electronic Communication|Professionalism, Goal-Setting, Habits

[Image by Craf Craf of Pixabay] As my readers realize, last week I posted Part 1 of email etiquette.  This week I’m following up with Part 2. Proofread.  Many people rely on spell checker and while that offers you some guidance, it’s simply not enough. I recommend first printing your email and then reading it … Read More

Do you know and abide Email Etiquette? (Part One)

October 30, 2023By Dale KleinBusiness Etiquette|Job Success, Business Etiquette|Professionalism, Communication Style|Professionalism, Credibilty, Professionalism

[Image by Craf Craf of Pixabay] Many of you know that my focus is business communication.  However, you may not realize that as part of my attention to business communication, I always address written as well as verbal communication. A large aspect of written communication is sending emails…however, there is clearly a way to improve … Read More

Name Game

October 16, 2023By Dale KleinHabits, Job Success, Listening, Memory

[Image by Public Domain of Pixabay] If you’re reading this post, how often have you said or thought “My memory isn’t good for people’s names.”  If that describes you or perhaps someone you know, you’re like most individuals.  That means that you find it challenging to remember a person’s name and because it happens frequently you … Read More

Debriefing Debunked

October 9, 2023By Dale KleinCommunication Style|Goal-Setting, Communication Style|Habits, Credibilty, Feedback

[Image by Pete Linforth of Pixabay] You’re scheduled for a debrief…now what? A good starting point is understanding exactly what debrief means.  When a debrief occurs it’s a planned way of reviewing a project, event, meeting or activity.  Because a debrief involves public speaking, I recommend preparation so here goes… Establish an agenda of what … Read More

Make a Spectacle of Yourself

October 1, 2023By Dale KleinBusiness Etiquette|Professionalism

[Image from Pixabay] As a professional Corporate & Communication Specialist, years ago I assisted a minister with his public speaking.  Among the various pointers we discussed, I recommended he change his glasses to anti-glare glasses, and it made a huge difference. Fast forward to a few weeks ago, and I assisted another client with her … Read More