From Ring Tone to Vocal Tone: How do You Sound on the Phone?

April 11, 2014By Dale KleinBusiness Etiquette|Telephone Etiquette|Vocal Quality|Vocal Variety

No matter how sophisticated technology becomes…the telephone will always be a staple in business communication.  Now for the hard part–do you know how you sound on the phone and while we’re at it, do you know how your employees sound on the phone when representing your company?  It’s a little scary to think about however … Read More