How do you spell S.U.P.E.R.V.I.S.O.R.?

February 12, 2024By Dale KleinCommunication Style|Distractions|Presentation Skills, Communication Style|Habits, Credibilty, Distractions

[Image by no-longer-here of Pixabay] The word supervisor may have different meanings depending on the source you use.  Here’s how I spell the word supervisor: S= Support Staff U=Update Staff P=Problem  Solve E=Ensure Equity R=Respect Differences V=Visualize Outcomes I=Invite Feedback S=Set Goals O=Offer Feedback R=Repair Communication Breakdowns This is certainly not intended as an exhaustive … Read More

Are you an Exceptional Exhibitor?

January 24, 2024By Dale KleinCommunication patterns, Communication Style|Job Success|Professionalism|Value, Credibilty, Goal-Setting

[Image by Gerd Altmann] Many folks think they know how to exhibit; maybe they do and maybe they don’t. They believe it’s all about small talk.  Well, it is however, in my experience, small talk leads to big business. Being an exceptional exhibitor involves three distinct phases which include: Phase 1:  Your plan before the … Read More

What do you want in 2024?

January 8, 2024By Dale KleinCommunication Style, Communication Style|Professionalism, Credibilty

[Image by Muneeb Khalid of Pixabay] Whether you want to start or want more from 2024, go and get it. You may want more… Networking opportunities In-person speaking engagements Virtual speaking engagements Clients Prospects Social media presence Presentation coaching Blog subjects Podcast topics Collaboration Webinars Website traffic Ways to engage your listeners Keynotes Sales leads … Read More

Reflect, Review…& (tune in next week for part 2)

December 25, 2023By Dale KleinCommunication patterns, Communication Style, Communication Style|Job Success|Leadership, Credibilty, Goal-Setting

[Image by Gerd Altmann of Pixabay] You may be a professional public speaker or perhaps aspire to become one.  One of the key aspects that all of my public speaking clients know is the importance of two skills which are reflect and review.  (Next week I’ll address the third “R” so please be sure to … Read More

Are you a Savvy Leader?

December 4, 2023By Dale KleinBreathing, Breathing|Vocal Quality, Business Etiquette, Communication patterns, Communication Style|Professionalism, Credibilty, Job Success|Leadership|Professionalism

[Image by Gerd Altmann of Pixabay] Let’s talk success–the success of your team as well as your own success. The single most costly mistake in business is…being forgettable!  So, what’s the solution, you ask? Being memorable…when we communicate! Who wouldn’t want to master that? It’s well within our control to be memorable when we communicate.  For … Read More

Whatchamacallit?

November 13, 2023By Dale KleinCommunication patterns, Communication Style|Goal-Setting, Communication Style|Habits, Credibilty, Fatigue, Habits

[Image by Birgit of Pixabay] Most of us know the phenomenon of “tip-of-the-tongue” but you may not realize there is a more technical term; it’s known as lethologica. This label emanates from the 2oth century and comes from two Greek words meaning forgetfulness and word. The frustration often associated with forgetting a word is common … Read More

Do you know and abide Email Etiquette? (Part One)

October 30, 2023By Dale KleinBusiness Etiquette|Job Success, Business Etiquette|Professionalism, Communication Style|Professionalism, Credibilty, Professionalism

[Image by Craf Craf of Pixabay] Many of you know that my focus is business communication.  However, you may not realize that as part of my attention to business communication, I always address written as well as verbal communication. A large aspect of written communication is sending emails…however, there is clearly a way to improve … Read More

Debriefing Debunked

October 9, 2023By Dale KleinCommunication Style|Goal-Setting, Communication Style|Habits, Credibilty, Feedback

[Image by Pete Linforth of Pixabay] You’re scheduled for a debrief…now what? A good starting point is understanding exactly what debrief means.  When a debrief occurs it’s a planned way of reviewing a project, event, meeting or activity.  Because a debrief involves public speaking, I recommend preparation so here goes… Establish an agenda of what … Read More