[Image by Gerd Altmann of Pixabay] Most of us have heard the expression “We don’t know what we don’t know.” Not only is there truth in that statement but sometimes as speakers we put too much stock in what we know and make the assumption that our listener(s) also know what we know. But what … Read More
[Image by Tumisu of Pixabay] Our words definitely influence others and their perception of us…we may not typically think about that but our word choice is immensely powerful. The reason I say that is I believe we are always selling (ideas, service, product) and because of that our level of confidence is vital. Whether we’re … Read More
[Image by Manfred Richter of Pixabay] We’ve all been there when no matter how hard we try it seems our communication isn’t working out or feels like it’s blocked. Certainly there may be a host of reasons for this. One option may be the result of the speaker’s efforts, the listener’s response, or a combination … Read More
[Image by Photo Mix of Pixabay] Some parts of our life, like toothbrushing, are routine. We may do it automatically or in a rote fashion because it’s a regular aspect of our life. We get accustomed to brushing our teeth at certain times of the day…I get it. But what about sounding too routine when … Read More
[Image by Jan Vasek of Pixabay] How many times have you either said or heard “Do you have a sec?” or “This will just take a sec.” Reality is that nothing takes a “sec” so why bother saying it? Yet, too often we may inadvertently say this phrase when it’s truly inaccurate. Time is an … Read More