Look out for routines

May 11, 2021By Dale KleinHabits, Listening, Professionalism

[Image by Photo Mix of Pixabay] Some parts of our life, like toothbrushing, are routine.  We may do it automatically or in a rote fashion because it’s a regular aspect of our life. We get accustomed to brushing our teeth at certain times of the day…I get it. But what about sounding too routine when … Read More

How do you sound?

March 8, 2021By Dale KleinProfessionalism, Public Speaking, Technology

[photo by Dieter G. from Pixabay] I know this is a tough question but how do you sound? Too often we take this essential aspect of communication for granted when we really shouldn’t. Given that we’re often communicating virtually, many of us simply rely on the microphones built into our computer.  Seems easy enough. The … Read More

How to avoid being interrupted

March 1, 2021By Dale KleinPreparation, Professionalism, Value

[Image by 9883074 from Pixabay] In last week’s blog, titled The Art of Interrupting, I promised to offer guidance this week to those of us who are frequently being interrupted.  If you read last week’s post, you know that sometimes it’s reasonable to interrupt a speaker and I suggested how to do this. Now let’s … Read More