Listening|Professionalism

What Makes you Exceptional?

March 9, 2026By Dale KleinCredibilty, Goal-Setting, Job Success|Leadership, Listening|Professionalism, Professionalism

[Image by Gerd Altmann of Pixabay] As we launch into the 2nd quarter of the year, how’s your bottom line? One measure of success is whether you’re in the black vs. the red. The mediocre speaker operates in the red but the exceptional speaker operates in the black. My business is building exceptional speakers and … Read More

Is Anyone Listening?

December 15, 2025By Dale KleinCommunication patterns, Job Success, Listening|Professionalism

[Image by Gerd Altmann of Pixabay] When we communicate, it’s not difficult being heard. Here’s what is difficult: –People may hear you… but are they listening? –People may listen to you… but do they truly understand? –People may understand you…but will they remember? Your competitors most likely can’t consistently answer yes to these questions. Good … Read More