[Image by Gerd Altmann of Pixabay] Any of you with whom I’ve worked, know that I don’t recommend closing your presentation saying “thank you.” In my opinion, it’s the easy way out and I prefer that my clients use a meaningful closing instead of a word that is overused. Because I believe that saying “thank … Read More
Communication Style|Special Occasions
Using an Individual’s Name
[Image by Maicon Fonseca Zanco of Pixabay] How often do you use an individual’s name? According to Dale Carnegie, the sweetest sound we hear is our name. When I coach professionals to sound their best, I always say it’s best to use an individual’s name when conversing with them. The reasons are as follows: It … Read More