How do you Rate?

February 23, 2025By Dale KleinCommunication Style|Goal-Setting, Communication Style|Special Occasions, Credibilty, Goal-Setting, Habits, Job Success

[Image by Gerd Altmann of Pixabay] We all rate ourselves; particularly speakers.  We may ask a friend, peer, colleague, or family member—“How did I do?” But is that really satisfactory?  What if the person says “You did great.” That response is somewhat general or vague and we may not learn much from that rating.  If we … Read More

Using an Individual’s Name

November 18, 2024By Dale KleinCommunication Style, Communication Style|Special Occasions, Emotional Intelligence|Interpersonal Communication|Job Success|Leadership, Habits|Public Speaking|Special Occasions, Meetings|Professionalism

[Image by Maicon Fonseca Zanco of Pixabay] How often do you use an individual’s name? According to Dale Carnegie, the sweetest sound we hear is our name. When I coach professionals to sound their best, I always say it’s best to use an individual’s name when conversing with them. The reasons are as follows: It … Read More