Are you Adaptable?

January 20, 2025By Dale KleinAccommodations, Business Etiquette|Professionalism|Time, Communication Style, Fear, Preparation, Questions, Virtual Communication

[Image by Gerd Altmann of Pixabay] Everything changes…what about you?  Recently I learned about AQ, known as Adaptability Quotient by author Natalie Fratto, a venture investor. Ms. Fratto referred to the importance of AQ, particularly in the interview process.  She goes on to discuss how quickly our world is changing and that AQ measures how … Read More

Lifelong Learning

January 12, 2025By Dale KleinCommunication Style|Interpersonal Communication, Communication Style|Interviewing|Public Speaking, Communication Style|Job Success|Leadership, Credibilty, Fear, Fear|Public Speaking, Goal-Setting, Job Success

Are you a lifelong learner? This can apply to your personal or professional life but this post is intended for professional use. We may not realize it but we’re always learning. That may range from conversations, books, seminars, webinars, online classes, to in-person classes. Maybe it’s a combination of these options. You may need to … Read More

Make Your Town Hall Meeting the Talk of the Town

January 6, 2025By Dale KleinCommunication Style|Habits, Communication Style|Professionalism, Goal-Setting|Job Success, Meetings|Professionalism

[Image by Alexey Marcov of Pixabay] If you’ve ever attended a town hall meeting you may have found it to be rather tedious and you probably didn’t get much out of it.  Unfortunately, that’s the norm.  It’s anything but…the talk of the town. Here are my suggestions to make your next town hall meeting just … Read More

Is Mentoring Right for You?

December 30, 2024By Dale KleinGoal-Setting|Interviewing|Questions|Training, Job Openings, Professionalism, Value

[Image  by Tumisu of Pixabay] Many of my clients ask themselves if mentoring is the right decision for them.  Perhaps you’ve pondered that very same question. Let’s begin with an understanding of what mentoring is.  One way to look at mentoring is that of a learning relationship which focuses on long-term career development.  The emphasis … Read More

Press Conferences Require Preparation

December 16, 2024By Dale KleinCommunication Style, Communication Style|Job Success, Communication Style|Professionalism, Credibilty, Goal-Setting

[Image by Engin_Akyurt of Pixabay] So you have a press conference to prepare for…good for you! What do you need to know? First, let’s agree on the purpose of a press conference.  A press conference is a method of communication with the media and is an effective way to advance the cause of your organization. … Read More

In My Honest Opinion…

December 9, 2024By Dale KleinCommunication Style|Goal-Setting, Feedback

[Image by WOKANDAPIX of Pixabay] Imagine you’ve just delivered a presentation (keynote or seminar) to your client (prospect or team) and  you ask your peer (or boss) the following: “So what did you think?”  You get this reply: “Great.” One could say you received feedback but there’s another word for it which is anxious niceness. … Read More

Effective Communication Depends on Transparency

December 2, 2024By Dale KleinCommunication Style|Job Success|Professionalism|Value, Credibilty, Inspirational, Professionalism

[Image by Gerd Altmann of Pixabay] Part of how effective our communication is depends on one word…transparency. According to HR Vision– Employees who trust their employers report: 74% less stress, 40% less burnout When we communicate transparently, we can anticipate that: Our message will be more readily understood. Our listeners will be more easily engaged. … Read More

Using an Individual’s Name

November 18, 2024By Dale KleinCommunication Style, Communication Style|Special Occasions, Emotional Intelligence|Interpersonal Communication|Job Success|Leadership, Habits|Public Speaking|Special Occasions, Meetings|Professionalism

[Image by Maicon Fonseca Zanco of Pixabay] How often do you use an individual’s name? According to Dale Carnegie, the sweetest sound we hear is our name. When I coach professionals to sound their best, I always say it’s best to use an individual’s name when conversing with them. The reasons are as follows: It … Read More