[Image by Gerd Altmann of Pixabay] Some think that communicating effectively is a piece of cake. Think again. If that were true, why would we concern ourselves with trying to keep a stiff upper lip, being tongue-tied and putting our foot in our mouth? So the next time you think about communicating effectively, this … Read More
Author: Dale Klein
Being Thankful
[Image by Gerd Altmann of Pixabay] For many of us, November is a time for adopting an attitude of gratitude. However, we don’t usually feel thankful when it’s time to: deliver a presentation, go on an interview, lead a meeting or give a 30-second commercial; these are the times I recommend calling me. You’ll be … Read More
How to save your Business
[Image by Gerd Altmann of Pixabay] Obesity is one of the leading causes of death in the U.S. Why? Because eating excessively is a risk to your personal health. Similarly, speaking excessively is a risk to your business health. The goal is to make your message concise, precise and relevant—CPR. It promises to not only increase … Read More
What do you FEAR?
[Image by Gerd Altmann of Pixabay] Fear. Most of us relate to that 4-letter word. What do you fear? In my business, clients tell me they fear public speaking. Consider this—fear stands for: False Emotions Appearing Real. Now, fear has a whole new meaning for you.
Today is Here
[Image by Gerd Altmann of Pixabay] Simon says: Please stand. Simon says: Cross your arms in front of your chest. Simon says: Re-cross your arms placing the opposite arm on top. What you’ve just experienced is stepping outside your comfort zone by changing a longstanding habit. Much of our communication reflects longstanding habits. Problem is … Read More
Being Professional
[Image by Gerd Altmann of Pixabay] Your competitors hire me to ensure that every time they speak, they do it with polish, professionalism and pizzazz! Why haven’t you?
Why Articulate?
[Image by Gerd Altmann of Pixabay] To communicate well is to S.P.E.A.K.: This means being: Succinct, Prepared, Engaging, Articulate & Knowledgeable. Why talk when you can speak?
Know Your Symptoms
[Image by Gerd Altmann of Pixabay] A patient goes to see the doctor and says “I sound lousy.” Doctor asks: “What are your symptoms?” Patient says: I’d rather jump off a bridge than speak in public; my favorite words are: um, uh, ya’ know & like; people look dazed & confused when I speak; my … Read More
Pulse of Your Business
[Image by Gerd Altmann of Pixabay] Most of us strive to be healthy and fit; why should our communication be any different? I’m in the business of communication check-ups. It starts with your eyes to ensure you have a clear vision of your message, then moves down to your ears to ensure you hear feedback … Read More
Never Stop Learning
[Image by Gerd Altmann of Pixabay] Some of us still feel like a kid at heart. Now that it’s September, we hear the slogan “It’s back to school time” but this isn’t just kid stuff because we never stop learning. When you’re well-schooled in how to communicate with your staff, colleagues, clients and prospects, you … Read More











