Correct use of May

May 4, 2026By Dale KleinCommunication Style|Vocabulary, Habits, Job Success|Self-promotion, Presentation Skills, Professionalism

[Image by Gerd Altmann of Pixabay] Since it’s May, do you know how to correctly use “may” vs. “can”? It’s perfectly normal to confuse these words. Can implies capability or possibility; can you give an effective presentation? May implies permission; may I help you improve your public speaking? And by the way, I’d be delighted to … Read More

Catastrophic

April 27, 2026By Dale KleinCommunication patterns, Communication Style|Goal-Setting|Presentation Skills, Goal-Setting|Job Success|Leadership|Professionalism, Job Success|Professionalism, Preparation, Value

[Image by Gerd Altman of Pixabay] When you calculate the cost of even one concerned, confused, or critical customer, it’s catastrophic! What’s the solution? The solution is ensuring that your communication is clear, compelling, and confident. This is the only way to avoid costly communication conundrums, which no one can afford. I guarantee convincing results! … Read More

Bake a Cake

April 20, 2026By Dale KleinCommunication Style|Habits, Communication Style|Job Success, Communication Style|Job Success|Professionalism, Credibilty, Exceptional, Goal-Setting, Goal-Setting|Public Speaking, Job Success, Networking, Public Speaking

[Image by Gerd Altmann of Pixabay] Your success in business is a lot like baking a cake. You need 3 ingredients—you have to look the part, you have to act the part, and most important, you have to sound the part. Think of how you sound as what makes the dough rise. When you decide … Read More

CONFIDENCE

April 13, 2026By Dale KleinCommunication Style, Communication Style|Goal-Setting, Communication Style|Job Success, Communication Style|Job Success|Leadership, Communication Style|Job Success|Professionalism, Credibilty, Goal-Setting, Goal-Setting|Public Speaking

[Image by Gerd Altmann of Pixabay] Confidence.  Confidence sells. Confidence sells every single one of us. The question is: What does confidence sound like? I’m glad you asked. Confident speakers are clear, concise & compelling; that’s the single most important key to your business success. I’m an expert at building confident speakers.

Bottom Line

April 6, 2026By Dale KleinCommunication Style, Communication Style|Goal-Setting, Communication Style|Habits, Communication Style|Job Success|Leadership, Communication Style|Public Speaking, Exceptional, Goal-Setting, Leadership|Presentation Skills|Public Speaking, Public Speaking

[Image by Gerd Altmann of Pixabay] As we launch into the 2nd quarter of the year, how’s your bottom line? One measure of success is whether you’re in the black vs. the red. The mediocre speaker operates in the red but the exceptional speaker operates in the black. My business is building exceptional speakers and … Read More

Want to Succeed in Business?

March 23, 2026By Dale KleinCredibilty, Exceptional, Fear|Job Success|Public Speaking, Goal-Setting, Job Success, Professionalism

[Image by Gerd Altmann of Pixabay] Whether you’re a business owner, employee, or somewhere in the middle, we all have two elements in common. We want to ensure that we invest our dollars wisely.  And we know that successful business people sound clear, compelling, and confident because that’s a sound investment. My business is how … Read More

Reaching Your Goals

March 16, 2026By Dale KleinCommunication Style|Goal-Setting|Presentation Skills, Communication Style|Job Success|Professionalism, Goal-Setting, Job Success

[Image by Gerd Altmann of Pixabay] When’s the last time you revisited your goals? If you haven’t reached them do you know why? Often, it’s due to how we communicate with our boss, our staff, or our customers. When you’re ready to reach your goals, we should talk because GOALS stands for: Great Outcomes Always … Read More