[Image by Gerd Altmann of Pixabay] When you spell it out, they get it! For example, now that it’s JUNE: J=jargon; eliminate it because it sounds like noise. U=ums & uhs; avoid fillers and sound more articulate. N=non-specifics; steer clear of words like thing & stuff & improve your vocabulary. E=excuses; remove excuses for miscommunicating … Read More
[Image by Gerd Altmann of Pixabay] A patient goes to see the doctor and says “I sound lousy.” Doctor asks “What are your symptoms?” Patient says: “I’d rather jump off a bridge than speak in public; my favorite words are uh, um, ya’ know and like; … Read More
[Image by Gerd Altmann of Pixabay] Most of us strive to be healthy and fit; why should our communication be any different? I’m in the business of communication check-ups. It starts with your eyes to ensure you have a clear vision of your message, then moves down to your ears, to ensure you hear … Read More
[Image by Gerd Altmann of Pixabay] When’s the last time you revisited your goals? If you haven’t reached them do you know why? Often it’s due to how we communicate with our boss, staff, or customers. When you’re ready to reach your goals, we should talk because… GOALS stands for Great Outcomes Always Lead to … Read More
[Image by Gerd Altmann of Pixabay] Since it’s May, do you know how to correctly use “may” vs. “can”? It’s perfectly normal to confuse these words. Can implies capability or possibility; can you give an effective presentation? May implies permission; may I help you improve your public speaking? And by the way, I’d be delighted to … Read More
[Image by Gerd Altman of Pixabay] When you calculate the cost of even one concerned, confused, or critical customer, it’s catastrophic! What’s the solution? The solution is ensuring that your communication is clear, compelling, and confident. This is the only way to avoid costly communication conundrums, which no one can afford. I guarantee convincing results! … Read More
[Image by Gerd Altmann of Pixabay] Your success in business is a lot like baking a cake. You need 3 ingredients—you have to look the part, you have to act the part, and most important, you have to sound the part. Think of how you sound as what makes the dough rise. When you decide … Read More
[Image by Gerd Altmann of Pixabay] Confidence. Confidence sells. Confidence sells every single one of us. The question is: What does confidence sound like? I’m glad you asked. Confident speakers are clear, concise & compelling; that’s the single most important key to your business success. I’m an expert at building confident speakers.
[Image by Gerd Altmann of Pixabay] As we launch into the 2nd quarter of the year, how’s your bottom line? One measure of success is whether you’re in the black vs. the red. The mediocre speaker operates in the red but the exceptional speaker operates in the black. My business is building exceptional speakers and … Read More
[Image by Gerd Altmann of Pixabay] Three=1; here’s why: Prepare, Polish, Present…you only have 1 reputation!