Catastrophic

April 27, 2026By Dale KleinCommunication patterns, Communication Style|Goal-Setting|Presentation Skills, Goal-Setting|Job Success|Leadership|Professionalism, Job Success|Professionalism, Preparation, Value
Catastrophic

[Image by Gerd Altman of Pixabay] When you calculate the cost of even one concerned, confused, or critical customer, it’s catastrophic! What’s the solution? The solution is ensuring that your communication is clear, compelling, and confident. This is the only way to avoid costly communication conundrums, which no one can afford. I guarantee convincing results! … Read More

S.P.I.R.I.T.

December 8, 2025By Dale KleinBusiness Etiquette|Job Success, Goal-Setting|Job Success|Leadership|Professionalism, Job Success
S.P.I.R.I.T.

[Image by Gerd Altmann of Pixabay] Now that it’s December…many of us will be hearing a lot about SPIRIT. Here’s a twist; how’s your speaking SPIRIT? Is your speech Succinct, Passionate, Interesting, Relevant, Insightful, and Top-Notch? By the way…that spells SPIRIT.  If you didn’t consistently answer “yes,” let’s talk. Can’t wait to hear from you!