Using an Individual’s Name

November 18, 2024By Dale KleinCommunication Style, Communication Style|Special Occasions, Emotional Intelligence|Interpersonal Communication|Job Success|Leadership, Habits|Public Speaking|Special Occasions, Meetings|Professionalism

[Image by Maicon Fonseca Zanco of Pixabay] How often do you use an individual’s name? According to Dale Carnegie, the sweetest sound we hear is our name. When I coach professionals to sound their best, I always say it’s best to use an individual’s name when conversing with them. The reasons are as follows: It … Read More

Does it make Cents?

October 7, 2024By Dale KleinCommunication patterns, Communication Style, Goal-Setting, Job Success, Professionalism

[Image by Brett Hondow of Pixabay] Some things don’t make good business cents…and some do. Take for instance the benefits and risks to a company regarding effective or ineffective communication. First, let’s examine the potential company risks which include: Inability to attract qualified job applicants. Poor hiring decisions. Miscommunication of key information resulting in either … Read More

Purposeful Practice

September 23, 2024By Dale KleinCommunication Style, Communication Style|Habits, Communication Style|Job Success|Professionalism, Goal-Setting|Job Success, Practice

[Image by Gerd Altmann of Pixabay] Most of us had heard or said “practice makes perfect.” But is there truth in this statement? I advise my clients to not believe this but rather that purposeful practice makes perfect. You may be wondering what the difference is between these two phrases…a lot.  When one says practice … Read More

Slides: Mistakes to Avoid

August 5, 2024By Dale KleinCommunication Style, Distractions

[Image by Pexels of Pixabay] Most public speakers use slides…but are they necessary and if so are they used correctly? Here are five common slide mistakes to avoid: Assuming you need slides in your presentation. This is an important distinction to make.  I’ve both used and not used slides.  I make that decision based on whether … Read More

You’re Worth It

July 29, 2024By Dale KleinCommunication Style, Credibilty, Goal-Setting

[Image from John Hain of Pixabay] Do you know your worth?  For many of us, particularly public speakers, this is the million dollar question! Sometimes as an attendee, we feel disappointed because the speaker: Talks too long. Provides few if any examples. Gives little in the way of statistics. Is mundane at best. Offers no … Read More