[Image by Gerd Altmann of Pixabay] Simon says: Please stand. Simon says: Cross your arms in front of your chest. Simon says: Recross your arms placing the opposite arm on top. What you’ve just experienced is stepping outside your comfort zone by changing a longstanding habit. Much of our communication reflects longstanding habits. Problem is…those … Read More
[Image by Gerd Altmann of Pixabay] When you calculate the cost of even one concerned, confused, or critical customer, it’s catastrophic! So…what’s the solution? The solution is ensuring that your communication is clear, compelling, and confident. This is the only way to avoid costly, communication conundrums, which no one can afford. I guarantee convincing results.
[Image by Gerd Altmann of Pixabay] When we communicate, it’s not difficult being heard. Here’s what is difficult: –People may hear you… but are they listening? –People may listen to you… but do they truly understand? –People may understand you…but will they remember? Your competitors most likely can’t consistently answer yes to these questions. Good … Read More
[Image by Gerd Altmann of Pixabay] Some of us are scared of many aspects of life. Public speaking is commonly on the list for many of my clients. Does that apply to you? If it does, I have good news! Public speaking doesn’t have to be among your favorite activities but you can learn not … Read More