Communication Style|Job Success|Professionalism

Bake a Cake

[Image by Gerd Altmann of Pixabay] Your success in business is a lot like baking a cake. You need 3 ingredients—you have to look the part, you have to act the part, and most important, you have to sound the part. Think of how you sound as what makes the dough rise. When you decide … Read More

CONFIDENCE

[Image by Gerd Altmann of Pixabay] Confidence. Confidence sells. Confidence sells every single one of us. The question is: What does confidence sound like? I’m glad you asked. Confident speakers are clear, concise & compelling; that’s the single most important key to your business success. I’m an expert at building confident speakers.

Reaching Your Goals

March 16, 2026By Dale KleinCommunication Style|Goal-Setting|Presentation Skills, Communication Style|Job Success|Professionalism, Goal-Setting, Job Success

[Image by Gerd Altmann of Pixabay] When’s the last time you revisited your goals? If you haven’t reached them do you know why? Often, it’s due to how we communicate with our boss, our staff, or our customers. When you’re ready to reach your goals, we should talk because GOALS stands for: Great Outcomes Always … Read More

Simon Says…

December 29, 2025By Dale KleinCommunication Style|Job Success, Communication Style|Job Success|Professionalism, Credibilty, Energetic Communication, Goal-Setting, Habits, Job Success|Presentation Skills, Practice

[Image by Gerd Altmann of Pixabay] Simon says: Please stand. Simon says: Cross your arms in front of your chest. Simon says: Recross your arms placing the opposite arm on top. What you’ve just experienced is stepping outside your comfort zone by changing a longstanding habit. Much of our communication reflects longstanding habits. Problem is … Read More