Build Your Resilience

March 25, 2024By Dale KleinCommunication Style|Goal-Setting

[Image by Gerd Altmann of Pixabay] Merriam Webster defines resilience as: an ability to recover from or adjust easily to misfortune or change.  Most of us have been there and know firsthand the importance of developing resilience, particularly if we speak in public.  The question is do you have resilience and if not, how do … Read More

Weather is set to warm-up…do you?

March 11, 2024By Dale KleinCommunication Style|Goal-Setting, Communication Style|Habits, Energetic Communication, Habits, Non-Verbal Language|Professionalism, Practice

[Image by H.B. from Pixabay] For those readers who live in the northeast, the meteorologists tell us we’re set to “warm-up” but the real question is do you? In my opinion, a warm-up is absolutely an activity I believe in wholeheartedly.  After all, athletes warm-up physically to avoid potential injury.  The approach a speaker takes … Read More

How do you Invest in You?

December 18, 2023By Dale KleinBusiness Etiquette|Telephone Etiquette|Vocal Quality|Vocal Variety, Communication patterns, Communication Style|Goal-Setting

[Image by Pete Linforth of Pixabay] Many of us ask ourselves How do I invest in myself?  According to Warren Buffett “If you can’t communicate, it’s like winking at a girl in the dark–nothing happens. You can have all the brainpower in the world, but you have to be able to transmit it.  And the … Read More