Is Anyone Listening?

December 15, 2025By Dale KleinCommunication patterns, Job Success, Listening|Professionalism

[Image by Gerd Altmann of Pixabay] When we communicate, it’s not difficult being heard. Here’s what is difficult: –People may  hear you… but are they listening? –People may listen to you… but do they truly understand? –People may understand you…but will they remember? Your competitors most likely can’t consistently answer yes to these questions. Good … Read More

S.P.I.R.I.T.

December 8, 2025By Dale KleinBusiness Etiquette|Job Success, Goal-Setting|Job Success|Leadership|Professionalism, Job Success

[Image by Gerd Altmann of Pixabay] Now that it’s December…many of us will be hearing a lot about SPIRIT. Here’s a twist; how’s your speaking SPIRIT? Is your speech Succinct, Passionate, Interesting, Relevant, Insightful, and Top-Notch? By the way…that spells SPIRIT.  If you didn’t consistently answer “yes,” let’s talk. Can’t wait to hear from you!

Gift of Presence

December 1, 2025By Dale KleinCommunication Style, Job Success|Public Speaking, Presence

[Image by Gerd Altmann of Pixabay] News flash: It’s the holiday season and stores have run out of gifts–oh no! Problem solved; although the gifts have run out you can still get presence, that is, professional presence– yours.  Your professional presence is determined by how well you communicate. What better gift than investing in you? Let … Read More

What are you Grateful for?

November 3, 2025By Dale KleinGratitude

[Image by Gerd Altmann of Pixabay] What makes you feel grateful? For many of us, November is a time for adopting an attitude of gratitude. however, we don’t usually feel thankful when it’s time to: deliver a presentation, go on an interview, lead a meeting or give a 30-second commercial; these are the times I … Read More