Germs: Only Spread Good Ones

August 17, 2016By Dale KleinBusiness Etiquette

  Most of us realize there are two definitions for the word germ.  The good germ is the origin, initial idea or basis for something.  The bad germ is the organism that can spread disease.  I’m always in favor of the first definition; the latter—not so much. Recently while networking, I met an individual who … Read More

“No Problem” is Creating a Headache For Me!

July 25, 2013By Dale KleinBusiness Etiquette

We all have our pet peeves; for me it often comes down to communication.  Here’s what I mean: a. I’m at a restaurant where I’ve thanked the waitress for taking my dinner order;  she responds: “No problem.” b. I’m at a department store where I’ve  thanked the salesperson after paying for my purchase; he responds: … Read More