One Size Fits All…or does it?

June 2, 2017By Dale KleinBusiness Etiquette|Communication Style|Interpersonal Communication, Business Etiquette|Goal-Setting|Presentation Skills

How often have you found yourself in one of these three situations: 1. You attend a presentation and discover that the speaker hasn’t really customized the content for your particular needs… 2. You’re in a meeting and feel like the information being shared isn’t as relevant as you had expected it would be… 3. You … Read More

We Interrupt This Program…(Is It Ever Okay to Interrupt?)

October 8, 2014By Dale KleinBusiness Etiquette|Communication Style|Interpersonal Communication

Many of our childhood messages stick with us into adulthood.  Remember the one about “never interrupt others“?  You may even feel programmed to think that interrupting is nothing short of rude and something to be avoided at all costs.  The question is…Is this true? In a word, my response is “No.” Interrupting is a communication … Read More