When we speak or we’re asked to speak it’s beneficial to answer this question: What Will You Change in Your Listener? Tough question, I know, however a critical question to carefully consider. Think about it…if you’re not intending to effect a change, then why are you speaking? The change I’m referencing may be change in … Read More
Now that it’s February, for some of us love is in the air. As I pondered this topic it seemed ideal for communication. Answer these 4 questions: 1. L = Do you truly listen to the communication of others? 2. O = Do you observe the person with whom you’re communicating? 3. V = Do … Read More
This week a prospect left a voicemail message and clearly repeated the call back number twice. Sounds easy enough and yet when I attempted to return the call I received a recorded message saying there was no such number. How odd! So I assumed I must have dialed incorrectly and rechecked the voicemail and … Read More
Sometimes we take the ability to choose for granted. But if you stop and think about it, we make choices every single day regarding what to wear, what to eat, where to go, what to say and with whom to interact. It’s a natural part of our existence and many of us would be lost … Read More
Remember the days of written instructions? What happened to them; do they still exist? By any chance did you read my last post (To Check is to Communicate)? In case you missed it, I recommend you read it now since today’s post is about the same problem and yes, the same medical test for which … Read More
Yes, we all mistakes. However, one of the best ways to avoid or at least minimize making mistakes is to check communication. That means yours as well as the communication of others. And yet, this rarely occurs. The reason or excuse for this is often feeling pressed for time. But where does this end and … Read More
Did you know that this Thursday, October 16th is National Boss Day? Before you get too excited…no, this isn’t a holiday and yes, you still have to get up and go to work. While it may seem like just another day, it’s also a great opportunity to revisit your relationship with your boss (or supervisor) … Read More
As many of my readers know, I always encourage you to contact me with business communication topics in which you’re interested or are seeking my assistance. This is an effective way to use my expertise as a resource for you and your colleagues. Yesterday, I reached out to a former client seeking his recommendation on a … Read More