Yelling Doesn’t Get You Heard

January 12, 2018By Dale KleinUncategorized

This week I was conducting a workshop for grantees throughout New York, to help them ensure their messages stand out. Afterwards, several participants spoke with me about their specific communication needs. Among them was a person who is also a teacher. The dilemma presented to me was how to get the attention of noisy students … Read More

Is Your Communication Worn Out?

November 10, 2017By Dale KleinUncategorized

Admittedly we’re all prone to feeling worn out at times…at least I do. Perhaps I’m not alone. The real question is “Does our communication come across as sounding worn out?” Hopefully not, although it’s certainly possible. When we communicate in a worn out manner, our word choice becomes commonplace so it’s quite hard to stand … Read More

Ouch! Does Your Voice End the Show?

November 3, 2017By Dale KleinUncategorized

Recently I met a person who had such a strident voice that it actually hurt my ears whenever the person spoke! Whether in a social or professional setting this is not good for anyone. My sense is that this person was unaware of how she sounded, as most of us are. The problem is that … Read More

Communicating Energy When You Speak

October 6, 2017By Dale KleinUncategorized

How many times have you listened to a presentation either live or virtually and felt the energy level was way too low? It’s pretty tough to attend so now flip it around and imagine how your listeners may be feeling if they perceive you present with a low energy level. I know it’s a scary … Read More

Be Empowered to Think: It Pays Off

September 2, 2017By Dale KleinBusiness Etiquette, Business Etiquette|Communication Style|Habits|Networking|Special Occasions, Business Etiquette|Communication Style|Telephone Etiquette, Business Etiquette|Professionalism|Time, Uncategorized

We’re all consumers and at some point I’m guessing you’ve had similar experiences to what I’m about to describe.  Based on my encounters both in-person and by phone, it appears that poor communication is steadily on the rise…would you agree?  The more I review what’s transpired, I’m inclined to think it’s the result of training … Read More

Solutions for Presenting Complex Information

August 2, 2017By Dale KleinUncategorized

If you’re anything like me, you know the challenge of trying to explain complex or complicated information in a more easily understood manner. It can be done as long as we’re willing to take the time to research creative ways to present with simplicity. Albert Einstein said it best with these words: “If you can’t … Read More