Are you an Exceptional Exhibitor?

January 24, 2024By Dale KleinCommunication patterns, Communication Style|Job Success|Professionalism|Value, Credibilty, Goal-Setting

[Image by Gerd Altmann] Many folks think they know how to exhibit; maybe they do and maybe they don’t. They believe it’s all about small talk.  Well, it is however, in my experience, small talk leads to big business. Being an exceptional exhibitor involves three distinct phases which include: Phase 1:  Your plan before the … Read More

Do You Renew?

January 1, 2024By Dale KleinCommunication patterns

[Image by Olya Adamovich of Pixabay] In order to renew you first need to reflect and review—then you’re prepared for part 2 which is to renew. My last post in 2023 offered you a total of twenty questions (10 to help you reflect, 10 to help you to review). If you’re currently working on those … Read More

Reflect, Review…& (tune in next week for part 2)

December 25, 2023By Dale KleinCommunication patterns, Communication Style, Communication Style|Job Success|Leadership, Credibilty, Goal-Setting

[Image by Gerd Altmann of Pixabay] You may be a professional public speaker or perhaps aspire to become one.  One of the key aspects that all of my public speaking clients know is the importance of two skills which are reflect and review.  (Next week I’ll address the third “R” so please be sure to … Read More

How do you Invest in You?

December 18, 2023By Dale KleinBusiness Etiquette|Telephone Etiquette|Vocal Quality|Vocal Variety, Communication patterns, Communication Style|Goal-Setting

[Image by Pete Linforth of Pixabay] Many of us ask ourselves How do I invest in myself?  According to Warren Buffett “If you can’t communicate, it’s like winking at a girl in the dark–nothing happens. You can have all the brainpower in the world, but you have to be able to transmit it.  And the … Read More

Are you a Savvy Leader?

December 4, 2023By Dale KleinBreathing, Breathing|Vocal Quality, Business Etiquette, Communication patterns, Communication Style|Professionalism, Credibilty, Job Success|Leadership|Professionalism

[Image by Gerd Altmann of Pixabay] Let’s talk success–the success of your team as well as your own success. The single most costly mistake in business is…being forgettable!  So, what’s the solution, you ask? Being memorable…when we communicate! Who wouldn’t want to master that? It’s well within our control to be memorable when we communicate.  For … Read More

Whatchamacallit?

November 13, 2023By Dale KleinCommunication patterns, Communication Style|Goal-Setting, Communication Style|Habits, Credibilty, Fatigue, Habits

[Image by Birgit of Pixabay] Most of us know the phenomenon of “tip-of-the-tongue” but you may not realize there is a more technical term; it’s known as lethologica. This label emanates from the 2oth century and comes from two Greek words meaning forgetfulness and word. The frustration often associated with forgetting a word is common … Read More