[Image by Gustavo Ferreira of Pixabay] Too often my clients complain that they provide too much information, meaning they’re verbose. When this occurs in any conversation or interview, it may be perceived as insecurity. There are two other issues to be addressed. The first is that as speakers we run the risk of losing our … Read More
[Image by Amit Karkare of Pixabay] We’re always waiting or so it seems. Have you ever waited for a: Customer service representative to answer your phone call Prospective employer to get back to you after an interview Check arriving with funds you were owed Scheduled vendor to show up for a repair at your home … Read More
[Image by Tumisu of Pixabay] Our words definitely influence others and their perception of us…we may not typically think about that but our word choice is immensely powerful. The reason I say that is I believe we are always selling (ideas, service, product) and because of that our level of confidence is vital. Whether we’re … Read More
[Image by Manfred Richter of Pixabay] We’ve all been there when no matter how hard we try it seems our communication isn’t working out or feels like it’s blocked. Certainly there may be a host of reasons for this. One option may be the result of the speaker’s efforts, the listener’s response, or a combination … Read More
[Image by USA-Reiseblogger from Pixabay] When it comes to business communication coaching and training, the most frequent question I hear from corporations is: “How much will that cost?” Certainly price is one factor, however a far better question is “How much will it cost if I don’t improve business communication?” According to an April 2021 post from … Read More
[Image by TanteTati of Pixabay] Most of us are cognizant of the importance of connections…but do you know how to connect? That’s the real question and the reason we need to ask ourselves this question is that when we have this ability, we stand a far better chance of developing business with the person with … Read More
[Image by Gabe Raggio from Pixabay] When you’re the one being interviewed for a new position or a promotion, did you know it’s a 2-way street? That means that yes, you’re the candidate who will have questions posed that need answers, however, it’s also your opportunity to interview the prospective employer. That may be a new … Read More
Every day each of us has options that offer us different opportunities. For example you have the option of: What to wear (e.g. casual or business-oriented) What to eat (e.g. healthy or a bit unhealthy) What to say (e.g. succinct or longwinded) When we communicate, those same options exist and it’s up to the speaker … Read More
[Image by Mabel Amber of Pixabay] On a reality show the judges often tell the contestants to “Stay in Your Lane” so I gave that advice some thought as it relates to public speakers, because it does. To be clear, the expression “Stay in Your Lane” means to not veer from what you do best. … Read More