Communication Shape

October 4, 2021By Dale KleinCommunication Style, Credibilty, Job Success

[Image by Gustavo Ferreira of Pixabay] Too often my clients complain that they provide too much information, meaning they’re verbose.  When this occurs in any conversation or interview, it may be perceived as insecurity.  There are two other issues to be addressed.  The first is that as speakers we run the risk of losing our … Read More

How wise are your words?

August 2, 2021By Dale KleinCommunication Style, Communication Style|Professionalism, Habits, Job Success|Professionalism|Public Speaking

[Image by Tumisu of Pixabay] Our words definitely influence others and their perception of us…we may not typically think about that but our word choice is immensely powerful. The reason I say that is I believe we are always selling (ideas, service, product) and because of that our level of confidence is vital. Whether we’re … Read More

Blocked Communication

July 12, 2021By Dale KleinCommunication Style, Goal-Setting, Habits

[Image by Manfred Richter of Pixabay] We’ve all been there when no matter how hard we try it seems our communication isn’t working out or feels like it’s blocked.  Certainly there may be a host of reasons for this.  One option may be the result of the speaker’s efforts, the listener’s response, or a combination … Read More

How much will that Cost?

July 5, 2021By Dale KleinCommunication Style, Communication Style|Job Success|Leadership, Communication Style|Professionalism

[Image by USA-Reiseblogger from Pixabay] When it comes to business communication coaching and training, the most frequent question I hear from corporations is: “How much will that cost?”  Certainly price is one factor, however a far better question is “How much will it cost if I don’t improve business communication?” According to an April 2021 post from … Read More

Do You Connect?

June 28, 2021By Dale KleinCommunication Style, Communication Style|Job Success

[Image by TanteTati of Pixabay] Most of us are cognizant of the importance of connections…but do you know how to connect? That’s the real question and the reason we need to ask ourselves this question is that when we have this ability, we stand a far better chance of developing business with the person with … Read More

Interviewing is 2-Way

June 21, 2021By Dale KleinBusiness Etiquette|Job Success, Business Etiquette|Professionalism, Communication Style, Communication Style|Distractions|Interpersonal Communication|Job Success|Time

[Image by Gabe Raggio from Pixabay] When you’re the one being interviewed for a new position or a promotion, did you know it’s a 2-way street?  That means that yes, you’re the candidate who will have questions posed that need answers, however, it’s also your opportunity to interview the prospective employer.  That may be a new … Read More


May 31, 2021By Dale KleinCommunication Style, Communication Style|Habits, Communication Style|Professionalism, Communication Style|Public Speaking

Every day each of us has options that offer us different opportunities.  For example you have the option of: What to wear (e.g. casual or business-oriented) What to eat (e.g. healthy or a bit unhealthy) What to say (e.g. succinct or longwinded) When we communicate, those same options exist and it’s up to the speaker … Read More